Help center

Everything you need before and after ordering in one place: get to know the device, set it up, fix a problem, or contact us.

Where do I start?

Depending on your stage

Before ordering or when the device arrives: the product guide — what the device is, what is in the box, how to connect and start it.
After set-up: the user guide — internet, design, iqama, announcements, sounds and phone link steps with screenshots of the settings.

Product guide

User guide

I have a problem

Common problems and fixes

The user guide has a “Common problems and fixes” section covering the most frequent cases, with the steps in order.

Common problems and fixes

Explore the features

Before you decide

Features

Designs

Mosques

Contact support

A real team replies

Use the assistant button at the top of the page, or message us on WhatsApp. Remote technical support is available: our team accesses the device when needed.

Support on WhatsApp

Contact page

Privacy and purchase

Before you send your data

We explain what we collect in the order form and how we use it. Purchase and payment happen in the Rabea Store on Salla.

Product page in the store