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Alrbea Times Assistant

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Hi 👋 I'm the Alrbea Times assistant. Ask me anything: installation, settings, changing the design, Ramadan, or ordering.

Answers from the user guide and system features. Need a person? WhatsApp Do not type personal data here — Privacy.

Privacy policy

This page explains what personal data we collect on alrbea.com, why, who it is shared with, and how to contact us about it. Last updated: 15 November 2026.

1

Who we are

The party responsible for this website

alrbea.com is operated by Alrbea Times. Purchases and card payments happen in the Rabea Store (rabea.sa) on the Salla platform, under the store’s, Salla’s and the payment providers’ policies; card payments do not pass through our website.

To contact us about your data: r@rabea.sa, WhatsApp, or the contact page.

Contact us on WhatsApp

2

What data we collect

Only what you type, or what the site needs to run

When you order the device through your private order link (bank transfer):

  • Name, mobile number and city.
  • Short national address and address details (optional).
  • Mosque name, number of screens and notes.
  • The transfer receipt (image or PDF).
  • IP address and submission time, to protect the form from abuse.

When you apply to become a distributor:

  • Company or organization name, contact person and mobile number.
  • City, country, type of business and notes.

When you use the “Ask” assistant:

  • Your question (up to 300 characters) is sent, together with site content, to the AI provider configured in the site settings so it can write the answer; the first 120 characters of the question are logged on the site.
Note: Do not type personal data (phone number, address or bank details) into the assistant.

When you browse the site:

  • We use no visitor-analytics tools, no tracking ads and no third-party scripts on the site pages.
  • Your browser keeps your chosen language and a temporary price to speed up the page; this stays on your device.
  • The server technically records your IP address and request time to protect the site and limit request rates.

When you activate an Alrbea Times device:

  • Operating data needed for activation and support: license number, software version, connection status, and the display settings you choose such as mosque name and city.
3

Why we use it

Specific purposes only

  • To fulfil your order: review the receipt, issue the activation code, ship the device to your national address and contact you about it.
  • Technical support after purchase.
  • To review and answer distributor applications.
  • To protect the site from automated messages and abuse.

We do not sell your data and do not use it for advertising.

4

Who can see it

As few parties as possible

  • The Alrbea Times team members authorized to handle orders and support, through an access-controlled admin panel.
  • The hosting provider where the data is stored.
  • The AI provider, for your assistant question only.
  • Official authorities when legally required.
5

Retention and security

We keep data only as long as needed

We keep order and activation data for as long as needed to fulfil the order, provide support and meet legal requirements, then delete it or remove identifying details. Access is limited to people who need it for their work, and the admin panel is protected by private accounts.

6

Your rights

Under the Saudi Personal Data Protection Law

  • Ask to see or correct your data.
  • Ask us to delete or destroy it once it is no longer needed.
  • Object to its processing or withdraw your consent.

Send your request to r@rabea.sa or on WhatsApp, with your name and the mobile number you used, and we will reply as soon as we can.

Contact page

7

Changes to this policy

We post changes here

We may update this policy when what we collect or how we use it changes. The last-updated date is shown at the top of the page.

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